New Triage System
We are moving towards a triage system that will improve how we deliver healthcare services to you as of Monday 23rd June 2025.
The triage system is a new approach recommend by NHS England to improve accessibility to Primary Care Services.
As of 23rd June, we kindly ask all enquireies, including urgent and non-urgent appointment requests are submitted via our website. You will no longer need to queue up at 8am for an appointment. Your request will then be assessed and triaged appropriately.
The main objectives are to enhance the quality our patients receive, to ensure that they are given the most appropriate appointment or advice to meet their needs and that this is done in a timely way. This is also to ensure patients can be treated for acute queries sooner rather than later and to secure pre-bookable appointments for ongoing care related issues.
Please select the below link for further information and FAQ's focusing on patient triage.
Attachment
Published on 19 June 2025